Ah, the focus groups. One of the best-known methods of gathering the views of a group of people on any given subject, used by hundreds of governments and businesses alike every day. Seemingly one of the easiest tools for anyone to use and employ when doing public engagement. Wrong. Focus groups can be a very […]

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2 Lessons

Think about the last conversation you had. It may have been with a colleague, friend, partner or family member. What was the result of that conversation? Did it result in an action, a choice by you or by someone else, or just a change of your perspective on a particular subject? Now think of the conversations […]

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6 Lessons

Services often focus on things that are broken within communities, or things that need to be fixed.  There are often solutions proposed through problem solving processes, but Appreciative Inquiry is very different from problem solving. Appreciative Inquiry does not look for defects that need to be fixed, but emphasises the positivity of what already exists, […]

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5 Lessons

Welcome to the Reframing Community Engagement module. Reading List RCE-Reading-List-Level-3-and-Level-4 Now watch the short film below to see what you will learn about. Learning Outcomes:  LEARNING OUTCOMES ASSESSMENT CRITERIA The learner will: The learner can: 1. Understand the relationship between increasing social capital and reduced dependency on statutory services. 1.1 Explain the key dimensions of […]

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7 Lessons

Successful community engagement means more than holding an event or two. The ability to take the data from an event and produce a useful report or summary is a vital skill, ensuring your engagement is meaningful, and helping you and your organisation to make better decisions based upon your improved engagement practices. In this module, […]

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6 Lessons
Free

Welcome to: Rethinking Public Service: Building Social Capital   LEARNING OUTCOMES ASSESSMENT CRITERIA The learner will: The learner can: 1. Be able to apply the learning and reflect upon the application of learning from a strengths-based technique to build social capital 1.2. Evaluate the extent to which the application of own learning has or has […]

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11 Lessons
Free

Participatory Budgeting is an engagement process and technique that allows local citizens to debate the use of local budgets. It is participatory because it involves citizens throughout each of the key stages, and it is budgeting because there is always a public budget that needs to be spent. It is an approach to governance that […]

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18 Lessons

Think about the last conversation you had. It may have been with a colleague, friend, partner or family member. What was the result of that conversation? Did it result in an action, a choice by you or by someone else, or just a change of your perspective on a particular subject? Now think of the conversations […]

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6 Lessons

Services often focus on things that are broken within communities, or things that need to be fixed. There are often solutions proposed through problem solving processes, but Appreciative Inquiry is very different from problem solving. Appreciative Inquiry does not look for defects that need to be fixed, but emphasises the positivity of what already exists, […]

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5 Lessons
Free

Participatory Budgeting is an engagement process and technique that allows local citizens to debate the use of local budgets. It is participatory because it involves citizens throughout each of the key stages, and it is budgeting because there is always a public budget that needs to be spent. It is an approach to governance that […]

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12 Lessons

In this Reframing Community Engagement module, we will work with you to dispel myths and confusion about what community engagement is, and what it is not. Learning Outcomes:  LEARNING OUTCOMES ASSESSMENT CRITERIA The learner will: The learner can: 1. Understand the relationship between increasing social capital and reduced dependency on statutory services. 1.1. Explain the […]

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10 Lessons

Successful community engagement means more than holding an event or two. The ability to take the data from an event and produce a useful report or summary is a vital skill, ensuring your engagement is meaningful, and helping you and your organisation make better decisions based upon your improved engagement practices. In this module you […]

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7 Lessons
Free

Welcome to Rethinking Public Service: Building Social Capital (L3) This module is worth almost half of your Level 3 or Level 4 Award in Building Social Capital through Community Engagement.  Here is why: It requires APPLICATION of your new knowledge from the first half of the programme You will need to demonstrate reflective and analytical […]

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11 Lessons

This video will give you an overview of Module 1 and describes the resources you need to get started. LEARNING OUTCOMES ASSESSMENT CRITERIA The learner will: The learner can: 1. Understand the impact of visual minutes on group learning and engagement. 1.1. Identify the three main benefits of visual minutes. 1.2. Summarise how visual minutes […]

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21 Lessons

Welcome to Module 2. There are three lessons that will demonstrate the listening skills needed to create visual minutes. The 3 assessment tasks will culminate with you creating a visual minute combining skills form modules 1 and 2. LEARNING OUTCOMES ASSESSMENT CRITERIA The learner will: The learner can: 1. Understand the features of effective listening […]

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7 Lessons

  Welcome to Module 4. There are three lessons that will guide you through the process of capturing a visual minute at a live engagement event. The main assessment task after lesson 3 will culminate with you creating a visual minute combining skills from modules 1 and 2 and 3. The fourth and final lesson […]

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5 Lessons

Welcome to Module 3. There are three lessons that will guide you through the process of organising information to give a meaningful visual minute. The assessment task at the end of the module will culminate with you creating a visual minute in real time, combining skills from modules 1 and 2. LEARNING OUTCOMES ASSESSMENT CRITERIA […]

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4 Lessons

Welcome to the Assessment Only module for Planning a World Cafe. You should be accessing this page because you did your learning in a classroom. You now need to use that learning and submit your coursework as instructed by your classroom trainer. To submit your coursework, select each of the lessons below and follow the […]

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3 Lessons